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Watch away from home.

Palais connects straight to the server in your home. There is no Palais cloud in between, so your films never pass through anyone else, and there's no extra pass to buy. It does mean your iPhone, iPad or Apple TV needs a way to reach your server when it isn't on your home Wi-Fi. That's a one-time setup, and there are two good ways to do it.

The easy way: Tailscale

Tailscale joins your devices into a small private network of their own. It's free for personal use, works with any internet provider, and nothing on your server is opened to the internet.

1. Install Tailscale on the computer that runs Jellyfin and sign in.
2. Install Tailscale from the App Store on your iPhone, iPad and Apple TV, and sign in with the same account.
3. In the Tailscale app, find your server's Tailscale address (it starts with 100.), for example 100.101.102.103.
4. In Palais, sign in with that address and Jellyfin's port: http://100.101.102.103:8096. It works at home and away.

The one catch: Tailscale has to be switched on on the device you're watching on.

The advanced way: your own web address

Give your server a web address of its own, such as https://films.example.com. Nothing needs to be installed on your devices afterwards, but it takes some comfort with your router.

1. A name that follows your home's address. You don't need a fixed (static) IP address. A free dynamic DNS service such as Duck DNS keeps a name pointing at your home, even when your provider changes the address.
2. A secure connection. Put a reverse proxy in front of Jellyfin (Caddy, Nginx Proxy Manager or SWAG) so the address starts with https://. Palais warns before sending a password over an unencrypted connection.
3. Open one door. On your router, forward port 443 to the computer running the reverse proxy.
4. In Palais, sign in with your https:// address.

This doesn't work if your internet provider shares one public address between many homes (called CGNAT, common with fibre and mobile broadband). If the address your router shows doesn't match the one shown at whatismyip.com, you're probably behind CGNAT: use Tailscale, or ask your provider for a public address. Jellyfin's own networking guide covers this in detail. Use strong passwords and keep Jellyfin up to date once it can be reached from the internet.

Check it works

• On your iPhone, turn Wi-Fi off and open Palais on mobile data. If your library appears, you're set.
• On slow connections, choose a lower quality in Palais's Settings. There's a separate setting for mobile data.
• Want to see how Palais feels over the internet first? The demo library is a real server on the internet, reached exactly this way.

Stuck? Write to support@palais.tv, or send a problem report from Palais's Settings and include the code.